• 2XMRC
  • Ecessa Secure SD-WAN for Finance
  • Ecessa Secure SD-WAN for Healthcare
  • Ecessa Never Down Network with Insight Plus
  • Internet Outage Pain
  • SD-WAN
  • FREE Marketing


Ecessa provides the best support and service in the industry, delivering a customer experience other manufacturers simply do not match. Because WAN/Internet/Cloud connectivity is our core competency, Ecessa's support team is 100 percent dedicated to the high performance and availability of your clients' WAN, Internet and Cloud applications.

Ecessa products are easy to configure and maintain. So easy, in fact, that we encourage end users to take charge. But we don't leave them to figure it out for themselves. We provide free installation and configuration support through our help desk. Online knowledge base articles are available 24 x 7 x 365. Enhanced warranties are available.

Contact Ecessa Technical Support: |

Click here to see PowerLink, ShieldLink and ClariLink Installation and Configuration

Click here to see Ecessa Edge support information

Download Warranty and Service Agreement document

We provide free support services, which includes network review, configuration and installation assistance during Ecessa business hours (Monday-Friday 8:00 AM – 5:00 PM anywhere in North America). Enhanced service agreements (SLAs) are available for purchase.

For more information and pricing, please contact Ecessa sales at 1-800-669-6242.

Whenever you or your clients need help, we're here!